Prescription refills can require a considerable portion of the doctor’s time. To help you better manage this process keep in mind the following.
When you will get your prescription?
- Prescriptions may take up to 4 working days to be written. If your prescription is urgent please make an appointment to see the doctor!
What happens after you submitted your prescription refill request?
- When the form is successfully completed you will see this confirmation page and receive an email confirmation from us.
- If you’ve seen the confirmation page but don’t receive the email, please check your SPAM folder or you whether you entered an incorrect email address.
- Your confirmation email may be in the SPAM folder. Search for “Your prescription refill request” or “FirstMed Prescription Refills” in your mailbox.
- If you do not see the confirmation page, scroll down, reopen the form and check what is missing or incorrect.
- If the form is submitted incorrectly we may inform you that it needs to be corrected and resubmitted. This will also result in a delay of your prescription request being filled as we will need to email you saying you must resubmit.
- Correctly entered medication requests will look like this: Example
What to do if you need a new prescription of your current medication?
- Future fills — When you receive your confirmation, save it! When you need future refill you can just forward that form to us.
- If the labs associated to your prescription are outdated, please adjust them. Our doctors may refuse a prescription renewal and require a new evaluation if the lab work [Last Lab Tests] associated with the medication is older than one year.