Prescription Refills
Running low or out of your medication and need a new supply? Get prescription for a new dose without having to go to your doctor. Read the details below and request a prescription in an easy and swift way.
Save time and effort by requesting a new dose of your medication online. Fill in the form at the bottom of the page, and get a new prescription hassle-free.
What to do if I need a new prescription for my current medication?
Shall I visit a doctor for refilling my prescription?
If you are a regular FirstMed patient you only have to fill in the below form to request a refill of your current prescription. Our team will process your request swiftly and if our doctor approves, we will write your prescription.
You may need a doctor’s consultation in-person or via telemedicine in the following cases:
What happens after I’ve submitted my prescription refill request?
When will I get my prescription?
How do I collect my prescription?
What about future refills for the same prescription?
As of April 2023, we cannot process prescription requests sent us by forwarding a previous prescription by e-mail. We only process prescription refill requests submitted by the online form below or by appointment.
FirstMed Plan holders (Elite / Premium / Bilingual)
Private health insurance holders
*Some medications are not available for insurance billing, e.g. birth control / ED medication. In this case, if you are requesting multiple prescriptions provide them separately for non-covered medications.
UN organizations employees, Value Card holders
Our existing patients without international medical insurance should follow the below procedure:
Non-FirstMed patients
Should you have any questions about the prescription refill process, do not hesitate to contact us.
Please fill in the form below to request a new prescription for your existing medication.
After successfully completing the prescription refill form, you will receive a confirmation email and the inscription “Successful” will appear on the website.
If you do not receive a confirmation email, please check your spam folder and whether you entered the correct email address.