Contact us
Reach out to FirstMed’s English-speaking team for medical appointments or general inquiries. To ensure we can dedicate sufficient time to each patient, we operate on an appointment-only basis. We schedule appointments to maintain a calm environment where we can focus on every detail of your care.
For non-urgent issues, please reach us during our clinic hours: 8 a.m. to 8 p.m. on weekdays and 9 a.m. to 3 p.m. on weekends. Alternatively, choose one of the contact options below, and we will respond within one business day.
We are here for you around the clock to address any urgent health issues. Call us anytime, and we will strive to accommodate you on the same day or arrange on-call care with one of our dedicated doctors.
Find your preferred contact option
Call us
Our English-speaking staff is waiting for your call on +36‑1‑224‑9090 to take appointment requests, arrange medical assistance, answer inquiries, and, in urgent cases, organize on-call care for our patients.
Fill our contact form
Use the contact form at the bottom of the page and provide the necessary details for the issue you would like us to address or to book an appointment.
Send email
Our contact email has changed to budapest@firstmedcenter.com.
Our former phonenurse@firstmedcenter.com email address is no longer in use. Emails sent to this address are temporarily redirected. Please update your contacts with our new email address above to avoid missing replies.
Use the chat
Send a message through the blue chat box at the bottom right of the screen. We respond as soon as possible to assist you.
Clinic address
Hattyú utca 14. 1015 Budapest, District I.
Hattyúház (Swan House), 5th floor
Our clinic is centrally located in Budapest, near Széll Kálmán tér, and is easily accessible by public transportation. Free parking is available for our patients arriving by car. Get directions…
Reach our team
Patient Relations, Plans and Passes,
Sales Team
Insurance and Billing
Ilana Varga – Insurance Manager
Marketing and
Business Development
Liam Crow – Patient Relations
Dorottya Fekete – Digital Marketing
Frequently Asked Questions
About appointment booking
How to book an appointment quickly?
To schedule an appointment quickly, please briefly describe the health issue you would like to discuss with our doctor.
Please also provide your name and date of birth in the format year, month, and day so we can locate your registration details in our medical records if you have visited FirstMed before. If you are a new FirstMed patient, our staff will request additional information to book your appointment.
You will receive a confirmation email of the appointment within 10 to 15 minutes. Please take a moment to review the details for accuracy. Should you not receive a confirmation, contact us; also, check whether the email address you typed was correct, and your spam folder.
Do you accept walk-in patients?
To provide appropriate care for each patient, we operate on an appointment-only basis. Scheduled appointments allow us to concentrate fully on your needs. This approach minimizes waiting time and fosters a relaxed environment for all patients. Please feel free to reach out to our friendly English-speaking team for assistance with scheduling appointments or any inquiries you may have.
We are always here to help with urgent matters. Don’t hesitate to call our 24/7 hotline; we will make every effort to accommodate you the same day or organize on-call care with one of our doctors. Your needs are our priority!
What is the purpose of prior registration?
Complete our patient registration form in advance to quickly access FirstMed’s medical care when needed. Alternatively, our staff will register you when you book your first appointment.
How early shall I arrive to an appointment?
We kindly ask our patients to arrive 15 minutes early for their appointments. This helps us check you in smoothly and ensures the consultation begins on time. Please remember to consider traffic conditions and plan your route in advance to make your visit as stress-free as possible.
If you arrive late, the doctor may not be able to see you due to time constraints, and your appointment will need to be rescheduled.
When can I access English-speaking doctors at FirstMed in Budapest?
FirstMed is an English-speaking multi-specialty primary care clinic located in Budapest. All our staff, including doctors, speak English. Our general practitioners (GPs) and pediatricians are available with regular hours from Monday to Saturday, with GPs also available on Sundays. In addition, we offer a variety of specialty medical care practices and treatments to meet our patients’ needs, with specific working hours for these services.
Is it required to have a medical referral to visit a specialist?
Generally, at FirstMed, a medical referral is not required for a specialist visit. However, visits to certain specialists, such as cardiology, neurology, nephrology, and pulmonology, or to physical therapy, require a medical referral (from a FirstMed doctor or an outside doctor) to ensure that our patients receive the appropriate care and attention they need.
Important for private insurance holders: Insurance companies generally require a medical referral for specialist visits. Please check your policy’s General Terms and Conditions before booking an appointment.
How can I use direct billing with private health insurance?
If you have private health insurance, use our direct billing service so your insurer can settle your medical bill. To use it, follow the steps below:
- When booking an appointment, please send us a copy of your insurance card so we can verify your coverage,
- Bring the card to your first visit.
- You will also need to complete a payment guarantee form at our reception.
We keep all information strictly confidential.
